ContactedIn
Policy

Data Retention Policy

Last updated: 2026-04-23 · Draft content — pending legal review before launch.

This policy describes how long ContactedIn retains different categories of data.

Account data

Retained while your account is active. Deleted or anonymized within 30 days of account closure, except where required by law.

Profile data

Retained while public. When you set a profile to private or close your account, it is removed from public search within 24 hours.

Contact requests

Retained for 24 months for audit and safety purposes, then anonymized.

AI logs

Retained for 12 months. Logs include model, token counts, latency, and a hash of the input for deduplication.

Audit logs

Retained for 24 months to support trust, safety, and compliance reviews.

For questions about this policy, contact us through the Contact page.